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If there is an immediate safety issue, address that first. For a potential insurance claim, contact your insurance company promptly. A roofing contractor can inspect the roof, document visible damage, and provide a repair estimate, but the insurer handles the claim and determines coverage.
A roofing contractor can explain roof damage and the proposed repair scope, but it should not determine what your insurance policy covers. Coverage, deductibles, exclusions, and claim decisions are handled by your insurer.
Document the damage first and make immediate temporary repairs needed to prevent additional damage. Avoid permanent repairs until your insurer approves them. Keep receipts for emergency measures and follow the instructions provided by your insurance company.
Verify the contractor's Pennsylvania Home Improvement Contractor registration and insurance, check references, obtain written estimates, and get the full scope, price, timetable, and guarantees in writing. Be cautious of high-pressure post-storm solicitations and avoid paying the entire project cost before the work is completed.